Privacy & security
SHARING ON SOCIAL MEDIA
When ordering a personalised project, we might share it on social media for promotional purposes after your event has occurred. We will let you know if we do so, and double check with you to see if you wish for any information to be omitted. If you would like to share your love for Atelier Potesta on social media, please make sure to tag us @atelierpotesta
INFORMATION GATHERING
We only collect the personal information you choose to provide. When you register on our site, place an order or subscribe to our newsletter some of your personal information is required. You may be asked to enter your name, email address, mailing address, phone number or credit card information. You may visit our site anonymously by declining to engage in any of these interactions.
INFORMATION USAGE
The information you provide us may be used in any of the following ways:
- Personalise your experience
- Improve our website
- Process a transaction
- Provide you with order status
- Send Atelier Potesta promotional messages
Note: You may unsubscribe from our promotional messages by following the unsubscribe instructions located at the bottom of each email.
The information you submit to us, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or requested service.
INFORMATION PROTECTION
All data submitted is transmitted via https (TLSv1.2). Any data submitted in relation to a purchase is also encrypted before being sent to our payment gateway provider for authorisation. We employ a variety of measures to protect your personal information when it is submitted to our site. The payment gateway provider is required by law to keep this information confidential. We do not store any financial information (credit cards, social security numbers, etc.) on our servers. The personal information we do store on our servers (name, address, email, phone number, etc.) is protected by standard industry-wide security measures. Compromising the security measures employed by us or by our payment gateway provider is punishable by law.
FRAUD PREVENTION
Internet fraud is a serious matter. We encourage you to be cautious about submitting your financial information online and to vet any organization which purports to protect your information. If you feel that you have been the victim of fraudulent purchase activity through our store, please contact your bank (or related financial institution) immediately. Unless instructed not to by your financial institution, contact us next. If the questionable transaction is “pending” there is a chance we can cancel it before any money has been exchanged. If the payment has been processed, please contact us so that we can put a hold on it before it gets shipped. We will do everything in our power to prevent the processing of fraudulent orders, inclusive of contacting you by phone or email to verify your payment and shipping information.
COOKIES
We use cookies to help us remember you, process items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can provide a better site experience. atelierpotesta.com uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
THIRD PARTIES
We do not sell or trade, to outside parties your personally identifiable information. We may share your personally identifiable information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and so long as they agree to comply with our policies.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety, or if it is requested by governmental authorities.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses, but is refreshed every 28 days.
Additionally, if we or any of our affiliates is involved in a merger, acquisition, asset sale, joint venture or other, similar transaction, your information may be transferred to, or accessed by, a purchaser, successor or other entity and may be subject to that entity’s privacy policies, which may vary from this Privacy Policy. We may transfer or allow access to Personal Information as part of the transaction and in review or preparation for it. Text messaging originator opt-in data and consent will not be shared with any third parties.